All jewelry is carefully prepared and shipped according to the shipping option selected at checkout. The dispatch time for ready-to-ship items is up to 2 business days after payment confirmation.
Jewelry made to order or customized follows specific production timelines, which vary depending on the complexity of the piece. The average production time is 15 to 25 business days, starting from payment confirmation. This timeframe is provided at the time of purchase, on the product page, or during personalized assistance.
Delivery time depends on the selected shipping method (SEDEX or PAC) and the destination, and becomes the full responsibility of the postal service (Correios) after dispatch.
As soon as your order is shipped, you will receive an email with the tracking code, allowing you to follow the entire journey of your package directly on the Correios website.
