Privacy and Security Policy

Vila Vilaça Joias values transparency, security, and respect for its customers. This Privacy Policy explains how we collect, use, store, and protect your personal data.

1. Data Collection

We collect personal information you provide when registering on the website, completing a purchase, or subscribing to our newsletter.

Collected information may include:

  • Full name

  • CPF or CNPJ (Brazilian ID numbers)

  • Shipping and billing address

  • Email

  • Phone number

  • Payment details (processed securely by partner platforms)

We also automatically collect browsing data through cookies, such as visited pages, browsing time, IP address, and approximate location.

2. Use of Information

Your data is used to process and deliver orders, provide customer support, send updates about purchases, share news and offers (when authorized by you), and improve our services and website experience.

3. Data Sharing

Personal data is shared only with essential partners for operations, such as payment processors, carriers, logistics providers, and marketing and analytics platforms.
We never sell or rent your data to unrelated third parties.

4. Information Security

We adopt strict measures to protect your data, including SSL encryption, protection against unauthorized access, constant server monitoring, and secure processing of financial data via certified platforms.

5. Your Rights

In accordance with Brazil’s General Data Protection Law (LGPD), you may at any time access your personal data, correct incomplete or outdated information, request data deletion, or revoke your consent.

To exercise your rights, contact us: [email protected]

6. Use of Cookies

We use cookies to personalize your experience, remember navigation preferences, and present relevant offers. You may disable cookies in your browser, but some website functionalities may be affected.

7. Policy Updates

We may update this Privacy Policy whenever necessary. Updates will be published on this website with the revised date. By continuing to use the site, you agree to the current terms.

8. Contact

If you have any questions about this Privacy Policy or about the use of your data, please contact us: